Among the first automotive companies to be accredited by the Consumer Protection Association Almajdouie Motors receives the Excellence Award in Consumer Experience
15-03-2024Almajdouie Motors, the authorized dealer of Changan, Peugeot, Citroën, and Hyundai, Genesis in the Eastern and Northern regions of Saudi Arabia, has been awarded the Excellence in Consumer Protection Award presented by the Saudi Consumer Protection Association in recognition of its outstanding customer service and commitment to consumer rights. This accolade confirms its leadership in the Saudi market.
This achievement comes after Almajdouie Motors met all the criteria set by the association to create an experience that preserves consumer rights in the Saudi market. The company is dedicated to consistently providing exceptional experiences to its customers by investing in service development, staff training, and fostering a culture of continuous improvement. It also maintains effective and ongoing communication with its customers to enhance strengths and address challenges in support of continuous development.
The award was received at the ceremony by Mr. Ali Saeed Almuraisel, the Chief Shared Services Officer of Al Majdouie Motors, who expressed his gratitude and appreciation for this accomplishment, reflecting the hard work and excellence of the company's team. He affirmed the continued efforts to enhance the company's leading position in improving the customer experience by adhering to high-quality standards, service excellence, and elevating the level of services provided to achieve complete customer satisfaction.
On this occasion, Dr. Nasser Bin Dhim, CEO of the Saudi Consumer Protection Association, congratulated Al Majdouie Motors on this achievement and commended their efforts in enhancing the consumer experience and protection in the Saudi market. He emphasized the role of the association in developing and improving this experience at the local and regional levels.
It is worth noting that the Excellence in Consumer Protection Award is an important standard for distinguished companies in achieving customer satisfaction and providing high-quality services, which contribute to building a strong reputation and increasing customer confidence.